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  Motif - Intelligent Outsourcing
Motif - Intelligent Outsourcing
 
Customer Support Services
•• Voice, Email & Chat Support
•• Community Moderation
 
Fraud Prevention
•• Managed Fraud Solution
•• Fraud Analysis and Investigation Support
 
Research and Analytics
•• Social Media Listening
•• Data Gathering & Analysis
 
Back Office Services
•• Retirement Services
•• Mortgage Services
•• Insurance Services
Motif - Intelligent Outsourcing
 
 
Data Gathering and Analysis
There is a significant amount of valuable data available on the internet that is underutilized because it is widely dispersed and not in a readily accessible format. Making this data useable is quite labor intensive. We have significant experience researching, scrubbing, and then analyzing this data – and developing tools that create process efficiencies. Client examples include:
  • Competitive intelligence and benchmarking: For a major internet company, we scrub and analyze inventory data and provide benchmarking versus key competitors. We advised our client on the project design, which resulted in an 80% cost savings over the original plan.
  • Key opinion leader research: For a pharmaceutical client, we reduced the time required to develop detailed key opinion leader profiles by 75%.
At the beginning of any engagement involving internet research, we first work with the client to define the research process in detail. Our clients often find this step invaluable as many of these processes have not been mapped out in detail previously. This understanding powers excellent performance at the beginning of an engagement as well as performance improvements over time.
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Contact Details
For sales inquires, please email us at sales@motifinc.com or Contact Us

Client Testimonials
“Let me take this opportunity to thank you for all your hard work. I really appreciate your efforts, especially given the series of tight timelines and the learning associated with start-up!”

- Vice President,
Leading solution provider in Life Sciences

 
“I am very happy with the quality of the data that Motif has provided.”

- Medical Director,
Leading solution provider in life sciences

Highlights
Providing services since 2000
Never lost a client due to performance
Unique People-Driven Continuous Improvement Methodology
Email, chat, and voice support services
World class delivery center in Manila for voice
In-house software team develops custom tools that enhance performance
Copyright © 2009 MOTIF INC Copyright © 2009 MOTIF INC
Copyright © 2009
Motif, Inc.