Motif, Inc., a leading global Business Process Outsourcing (BPO) and Knowledge Services company, is a Sterling sponsor at the ICMI’s ACCE Conference and Expo event. This event, held from October 6-9, 2009, at the Mandalay Bay Resort and Casino in Las Vegas, Nevada, is the most important celebration of the contact center industry and it includes top quality education, networking opportunities, and an exhibition of the latest contact center solutions.

Motif’s resident management expert and advisor to the board, Robert Kaplan, shares his thoughts on leveraging Autonomics, a discipline that drives a better customer experience, through a presentation on “Are you Capturing and Using Knowledge The Way you Should?” at 12:45 pm PST on October 8, 2009.

Meet with Robert Kaplan at booth # 202

For more information on the conference, please visit http://www.icmi.com/acce2009.

Online Retailer Expo & Conference is the only event in Australia devoted exclusively to the business of internet retailing and e-commerce. The expo showcases the latest in e-commerce and e-retailing technology, products, services and solutions. This will provide you with an opportunity to research different solutions, gather information, talk to experts and attend free seminars. The Expo is open to all retailing and e-commerce professionals and one does not need to be a conference delegate to attend.

For more info, visit: http://www.motifinc.com/Motif_OnlineRetailerExpo.asp