Managed Fraud Solution

•	Customer Support Services
••	Voice, Email & Chat Support
••	Community Moderation

•	Fraud Prevention
••	Managed Fraud Solution
••	Fraud Analysis and Investigation Support

•	Research and Analytics
••	Social Media Listening
••	Data Gathering & Analysis

•	Back Office Services
••	Retirement Services
••	Mortgage Services
••	Insurance Services

Managed Fraud Solution

Leading Technology

100% Hosted (SaaS)

Skilled Investigators

Superior chargeback reduction technology

Currently protecting over 60,000 merchants and financial institutions worldwide

Proven in 10 years of customer deployment

Best practices in fraud prevention methodology

Cost-effective, low-overhead implementation

Minimal capital expenditure

Short payback period

Scale up or down as appropriate (especially for seasonal businesses)

Your rules, our knowledge, together best practice

Fraud management staffed by experienced fraud analysts – reduce “customer insults”

Trained analysts – Highly productive and accurate

Key Benefits

•	Lower chargeback and bad debt write-off by up to 80%
•	Lower operational cost
•	Improve customer service and minimize lost sales
•	Subscription based service
•	Easy integration with standard APIs (XML, JMS)
•	PCI/SAS-70 compliant

Engagement Approach

•	Merchant seamlessly sends transaction data to our advanced fraud processing engine
•	Fraud engine automatically approvesgood transactionsand identifies high risk transactions
•	Motif specialist fraud investigators review the high-risk suspect transactions
•	Multiple options available for canceling "fraudulent transactions" (systems, integration, email/SMS notification)

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Managed Fraud Solution

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Contact Details

For sales inquires, please email us at sales@motifinc.com or Contact Us

Client Testimonials

“Exactly the kind of report I was looking forward to. The results (hit rate of identifying fraud transactions) were very impressive.”

- Manager, Customer Support Operations,
One of the largest online auction companies in the world

“Thanks to the team for the fantastic inputs and for the dependability we offer for quick turnaround projects, for which we depend "wholly" on Motif.”

- Supervisor, Operations and Head of Trust & Safety,
One of the largest online auction companies in the world