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| Insurance Services |
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| Globally, the insurance vertical is the one of the fastest growing segments in outsourcing. There is considerable reduction in the operating costs and increased profit margins through migration of paper processes via a secure transfer process. This is combined with reduction in business-process cycle time and elimination of redundant, duplicative tasks and unnecessary data entry processes.
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| Wide Array of Insurance Services |
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Motif provides high quality services through innovation and best in class people processes that help in achieving better efficiency and productivity, improved financial strength through cost savings and better partnerships with credit unions.
Motif has expertise in the following insurance services:
- Claims Processing
- Verifying collateral and insurance on existing loans
- Coverage, Deductibles & Lien holders
- Making outbound calls for verification
- Enrollments
- Underwriting (rules based)
- Direct Debits
- Setting up bank accounts for direct debit of premium payments
- Insurer Account Maintenance
- Processing Beneficiary forms, Address changes, Data Changes, etc.
Based on its expertise in other service areas, Motif can also offer insurance services like:
- Premium Administration
- Billing Services
- Policy Servicing
- Claims Administration
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| Case Example |
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| Based on its experience in Insurance services, Motif has also developed software for one of its clients. The solution developed by Motif enhanced information management and collaboration in all the processes and helped our client in processing data accurately. Significant improvement in operational efficiency was observed. It also helped in maintaining legal compliance with partners and government organizations while exchanging documents. |
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| Challenge |
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| An US based group insurance company did not have a system which could integrate large volumes of data related to patients, physicians, clearing houses, etc. They did not have a system that could process the integrated information, generate reports and help in statistical analysis. These processes were executed manually, which increased the operating cost. All processed data needed to be HIPAA compliant (per rule X12 ASC implementation guide). |
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| Solution |
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| Motif developed a robust, analysis-oriented and defect-free software that helped its client to improve the effectiveness of their claims operations. This solution offered them a full range of integrated software packages that covered core insurance functions such as Renewal Analysis, Policy Administration, Claims Processing, Billing, Financial Reporting and Customer Acquisition Management. |
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| Client Testimonials |
| “It has been more than a pleasure working with the entire Motif family for the past 5 years, or has it been longer? You surely know how to partner with an organization and set up a strong operational foundation to support your client. I`ve always been impressed with your ability to meet or exceed standards, no matter what the circumstances.” |
Director, Human Resources,
Fortune 500 Company specializing in Information and Business Process Outsourcing |
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| “I like how you make slight improvements to your reports
over time. That to me is a subtle way of showing that you aren't just creating reporting because someone has asked you to
and it has become a routine for you. Instead, you are aware of what you are reporting on and are using your reports to help
you better manage your work, and are improving the reports to more directly apply to your work. Very nice job.” |
- Director, Human Resources,
Fortune 500 Company specializing in Information and Business Process Outsourcing |
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Copyright © 2009
Motif, Inc. |
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