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Motif believes that a continuous investment in Training and Development is essential for improving the performance of the workforce and enhancing the services provided. Motif is one of the few BPO companies in India that has a resident US trainer at its India delivery centers. Process associates at Motif undergo generic and program specific training at Motif's state-of-the-art training facilities. The extensive training programs address key requirements and enable Motif's team to exceed customer expectations. Motif's US trainer provides a thorough 'Americanization' training which includes understanding American culture, history, geography, common American phrases and business writing skills.
Our vertical specific domain experts provide in-depth understanding of the vertical, its process workflows and functionality. The Process associates and managers at all levels go through the training process and have to clear stringent tests to ensure that Motif continuously delivers quality services and exceeds customer expectations. |
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Copyright © 2009
Motif, Inc. |
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