Explore Our Services
- Customer Support
Motif offers a range of customer support outsourcing services over voice, email, chat.
- Fraud Prevention
Motif offers online fraud prevention to mid-market and Fortune 500 e-commerce companies in retail, travel and financial services.
- Social Media Services
Motif provides Social Media Listening with actionable insights and social media integrated customer support.
- Research & Analytics
Motif offers market research, data analytics, competitor intelligence and NPS analytics services.
- Business Services
Motif provides finance and accounting, transaction processing, supply chain & procurement and administrative services.
Media Corner
Motif Case Studies
Motif Enhances NPS, CSAT: Reduces Customer Contacts to E-Commerce Company
With over 10 million members, growing complexity in customer and support processes and falling NPS, the client stood to lose market share…
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With over 10 million members, growing complexity in customer and support processes and falling NPS, the client stood to lose market share…
Read More
Client Testimonials
"It sure is excellent work! We're so used to seeing these great service levels that we don't take the time to recognize it as often as we should. Thank you!"
Director, Customer Relations Management,
Leading Online Travel Company in US
Director, Customer Relations Management,
Leading Online Travel Company in US
Motif Insight
Motif White Paper
Listening to Social Media
Social Media Listening reveals who is saying what and where. It offers actionable insights, helping companies decide what to act upon and where to act
Social Media Listening reveals who is saying what and where. It offers actionable insights, helping companies decide what to act upon and where to act
You have talent, we have a place for you.
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