Explore Our Services
- Customer Support
Motif offers a range of customer support outsourcing services over voice, email, chat.
- Fraud Prevention
Motif offers online fraud prevention to mid-market and Fortune 500 e-commerce companies in retail, travel and financial services.
- Social Media Services
Motif provides Social Media Listening with actionable insights and social media integrated customer support.
- Research & Analytics
Motif offers market research, data analytics, competitor intelligence and NPS analytics services.
- Business Services
Motif provides finance and accounting, transaction processing, supply chain & procurement and administrative services.
Media Corner
Motif Case Studies
Motif Enhances NPS, CSAT: Reduces Customer Contacts to E-Commerce Company
With over 10 million members, growing complexity in customer and support processes and falling NPS, the client stood to lose market share…
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With over 10 million members, growing complexity in customer and support processes and falling NPS, the client stood to lose market share…
Read More
Client Testimonials
"You keep on top of every issue ensuring the best possible service for our customers. You treat them as your own."
Operations Manager,
One of the largest travel companies in the US
Motif Insights
Motif White Paper
Listening to Social Media
Social Media Listening reveals who is saying what and where. It offers actionable insights, helping companies decide what to act upon and where to act.
Social Media Listening reveals who is saying what and where. It offers actionable insights, helping companies decide what to act upon and where to act.
Employee Speaks
“At Motif you find respect for new ideas and a constant endeavor to challenge the status quo.”
